1. Collected Information
We only collect information necessary to provide our services, including account registration, room reservations, enquiries, or any forms submitted on our website. All information is provided voluntarily by users.
The information we may collect includes, but is not limited to:
Full name
Email address
Contact number
Identification details (where required by law or for stays)
Booking details (check-in/check-out dates, room type, number of guests)
Payment-related information (processed securely via third-party payment gateways)
Special requests or preferences related to your stay
2. Use of Personal Information
Your personal information is used solely for the following purposes:
To process and manage bookings and reservations
To verify identity and comply with legal requirements
To communicate booking confirmations, updates, or changes
To provide customer support and respond to enquiries
To improve our services and user experience
To send updates, promotions, or important notices (only if you have opted in)
We do not use your personal information for purposes other than those stated above without your consent.
3. Payment Information
All payment transactions are handled via secure, reputable third-party payment providers. We do not store or have direct access to your full credit card or bank account details.
4. Confidentiality
Your personal information is kept strictly confidential. We do not sell, trade, or share your personal data with third parties, except:
When necessary to complete a booking (e.g., sharing guest details with Belle Living or partner services)
When required by law or legal authorities
When working with trusted service providers who assist in operating our website or services (under strict confidentiality agreements)
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or misuse.
Please note that no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security of transmitted information.
6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, remember preferences, and analyze traffic. You can choose to disable cookies via your browser settings; however, some website features may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites (such as payment gateways or partner services). We are not responsible for the privacy practices or content of these external sites. Users are encouraged to review the privacy policies of those websites separately.
8. Changes to This Privacy Policy
Belle Living reserves the right to update or modify this Privacy Policy at any time without prior notice. All changes will be posted on this page. Users are encouraged to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us:
Email: dave@thanksgiving.com.sg / angie@thanksgiving.com.sg
Phone: +65 9338 6098